Shipping Policy

SIA Home delivers home decor, artificial flowers, greenery, trees, tableware, lighting, fabrics, and seasonal items across supported areas in Egypt.

Order processing

Orders are reviewed and prepared after payment confirmation or order confirmation, depending on the selected payment method. Large, fragile, or bulky items may require additional handling time.

Delivery areas and fees

Delivery fees and available delivery areas may vary depending on the customer location, order size, item weight, and logistics partner availability. Final delivery details are confirmed during checkout or by the SIA Home team after the order is placed.

Delivery timing

Estimated delivery timing depends on the destination and item availability. Orders within Cairo and Giza are usually handled faster than orders outside greater Cairo. Delays may happen during peak seasons, holidays, high-volume periods, or circumstances outside our control.

Large and fragile items

Some items, including large artificial trees, vases, mirrors, glassware, lighting, and fragile decor pieces, may need special packaging or delivery handling. Customers may be contacted to confirm delivery details before dispatch.

Receiving your order

Please inspect your order when it arrives. If there is visible damage, missing items, or any delivery issue, contact us as soon as possible at hsia6757@gmail.com with your order number and photos where relevant.

This policy should be reviewed and confirmed by SIA Home before the store goes live.